INTERNATIONAL & DOMESTIC SHIPPING
SHIPPING IN INDIA.
We ship throughout India
- Free shipping on all orders worth Rs. 10,000 & above in India.
Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
Our delivering agency will require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified an alternate recipient for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) as evidence of delivery.
We ship worldwide. For international orders, a standard shipping fee of INR 3500 or $50 is chargeable.
For orders above INR 60,000 shipping is free ( on non-discounted merchandise)
Our garments are all on a made to order basis. Once your order is confirmed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you. Courier charges will be applicable for the same and will be borne by the customer.
No exchange, no return, no refunds and no alterations possible on sale/discounted merchandise.
TAXES & DUTIES
For Indian customers:
Product prices displayed are inclusive of all taxes and duties.
For International customers:
Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in. Payment of these at the time of delivery is necessary to release your order from customs on arrival.
Please call/WhatsApp us at +91 97175 44232 for queries regarding import duties & customs. We will be happy to assist you and provide you with a hassle-free shopping experience.
All payments made against the purchases/services by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Not So Serious By Pallavi Mohan . Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.
Not So Serious By Pallavi Mohan may employ Razorpay, PaisaPay, PayPal and such other third-party facilities, for Payments on the Website. Such payments can be made through the electronic transactions, as may be permitted by Not So Serious By Pallavi Mohan which shall be at its sole discretion. Use of such third-party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorisation for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
Not So Serious Trading LLP endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Not So Serious By Pallavi Mohan fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Not So Serious By Pallavi Mohan may at its discretion charge you for additional shipping cost.
Delivery time provided is a guideline only and does not take into account possible delays that may arise due to payment authorization. We aim to dispatch all orders within 48 hours with the exception of sale periods where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and may vary sometimes due to factors beyond our control. We are not responsible for any delays caused by destination customs clearance processes. Or by factors such as a transportation strike or disruption of delivery services in any area due to any reason whatsoever. We are unable to redirect orders once items have been dispatched. All orders require a signature upon receipt.
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including pin code and a mobile number. We cannot initiate a refund if the customer has provided wrong or incomplete shipping address.
All domestic orders from the Ready to Ship section should take about 7-10 days for delivery from the date of purchase. For all other orders, delivery timelines are ascribed in the Product information section.
Further information on the order status can be provided by our customer care upon request.
Delivery timelines might be affected owing to COVID-19 restrictions if applicable.